Privacy Policy
Starlo turns your photos into short AI videos. This policy explains what we collect, why, and the choices you have. Starlo is operated by Hyper Apps Yazılım ve Dijital Teknolojiler Limited Şirketi (“we”).
What we collect
- Account details: your email address, and your name and profile picture if you sign in with Google or Apple. Apple may give us a private relay email instead of your real one.
- Photos you upload: used only to create the video you asked for.
- Videos you create: saved to your library so you can watch and download them.
- Coins and purchases: your coin balance and history. Card payments are handled by Stripe; we never see or store your full card number.
- Basic technical data: such as browser type and error logs, to keep the service working and secure.
- Usage and advertising data: pages you visit, steps you complete and purchases, measured with cookies and similar technologies, plus the ad you came from.
How we use it
- To create your videos and show them in your library.
- To run your account, coins and purchases, and to refund coins when a video fails.
- To send emails you need, such as sign-in links and receipts.
- To prevent abuse and fix problems.
- To understand how people use Starlo and to measure our ads. When you came from an ad, we tell the ad platform about sign-ups and purchases (with your email hashed) so it can count results.
We do not sell your data. We do not use your photos or videos to train AI models.
Your photos
Only upload photos of yourself, or of people who gave you permission. Your photos are sent to our AI video provider to make your video and are not kept in our own storage. Finished videos are stored privately in your account and are only visible to you unless you share them.
Services we use
We share data only with providers that help us run Starlo:
- Supabase: accounts, database and video storage
- Vercel: website hosting
- Higgsfield: AI video generation
- Stripe: payments
- PostHog: product analytics
- Meta (Facebook / Instagram): ad measurement (Meta Pixel and Conversions API)
- Singular: ad attribution
- Google and Apple: sign-in, if you choose them
How long we keep it
We keep your account and videos until you delete them or ask us to delete your account. Logs are kept for a limited time for security.
Your rights
You can ask us to access, correct, export or delete your data, or object to how we use it. Email ceo@hyperapps.com.tr and we will reply within 30 days.
Children
Starlo is not meant for children under 13, and we do not knowingly collect their data.
Changes
If we change this policy we will update the date above, and tell you by email for important changes.
Contact
Hyper Apps Yazılım ve Dijital Teknolojiler Limited Şirketi
ceo@hyperapps.com.tr